These Terms and Conditions ("Terms") govern your use of RusticlyWalls's website, products, and services. By accessing or using our services, you agree to be bound by these Terms. These Terms comply with Google Ads policies, Google Business policies, and applicable consumer protection laws.
1. Acceptance of Terms
By accessing, browsing, or using the RusticlyWalls website (the "Site") or purchasing our products and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with these Terms, you must discontinue use of our services immediately.
These Terms apply to all users of the Site, including browsers, vendors, customers, merchants, and contributors of content.
2. Company Information and Contact
RusticlyWalls LLC
1830 E Parks Hwy, Wasilla, Alaska 99654
Phone: (907) 376-7770
Email: support@rusticlywalls.blog.blog
Business Hours: Monday-Friday 8:00 AM - 6:00 PM AKST
3. Products and Services
Product Description
RusticlyWalls provides irrigation systems, equipment, installation services, and related agricultural technology solutions. All product descriptions, specifications, and images are provided for informational purposes and may not reflect exact appearance or performance in all conditions.
Service Availability
Our services are currently available in North America. Product availability, pricing, and service areas are subject to change without notice. Custom installation services are available in select regions.
Accuracy of Information
While we strive for accuracy, we do not warrant that product descriptions, pricing, availability, or other content is accurate, complete, reliable, current, or error-free. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
4. User Account and Registration
When you create an account with us, you must provide accurate, complete, and current information. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of unauthorized account use
- Ensuring your contact information remains current
5. Ordering and Payment Terms
Order Acceptance
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
Pricing and Payment
- All prices are in USD and subject to change without notice
- Payment is due upon order confirmation unless otherwise arranged
- We accept major credit cards, bank transfers, and approved financing
- Sales tax will be added where applicable
Installation Services
Professional installation services are available for an additional fee. Installation pricing depends on system complexity, site conditions, and location. A site survey may be required before installation scheduling.
6. Shipping and Delivery
- Standard Shipping: 5-10 business days within continental US
- Express Shipping: 2-3 business days (additional charges apply)
- Large Equipment: Freight delivery with appointment required
- Installation: Scheduled separately after equipment delivery
- Delivery times are estimates and not guaranteed
- Risk of loss transfers to buyer upon delivery
7. Returns and Refunds Policy
Return Eligibility
- Standard products: 30-day return period from delivery date
- Custom or installed systems: Returns subject to 25% restocking fee
- Items must be unused, in original packaging, and resalable condition
- Customer responsible for return shipping costs unless item is defective
Refund Processing
Approved refunds will be processed within 5-10 business days to the original payment method. Installation service refunds are prorated based on work completed.
Non-Returnable Items
- Custom-configured systems and special orders
- Products damaged due to misuse or normal wear
- Items returned after 30-day period
- Consumable materials and replacement parts
8. Warranty and Product Support
Product Warranty
- Irrigation Equipment: 2-year manufacturer warranty
- Control Systems: 1-year warranty on electronics
- Installation Work: 1-year workmanship guarantee
- Warranty covers defects in materials and workmanship
Support Services
We provide technical support, troubleshooting assistance, and maintenance guidance. Premium support packages available for commercial customers include:
- Priority phone and email support
- Annual system inspections
- Preventive maintenance services
- Emergency repair response
9. Acceptable Use Policy
Prohibited Uses
You may not use our services to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful or malicious content
- Attempt to gain unauthorized access to our systems
- Use automated systems to access the website
- Engage in fraudulent or deceptive practices
Content Guidelines
User-generated content (reviews, comments, etc.) must be accurate, respectful, and relevant. We reserve the right to remove content that violates these guidelines or our community standards.
10. Intellectual Property Rights
All content on this website, including text, graphics, logos, images, and software, is the property of IrrigoFarm or its licensors and is protected by copyright, trademark, and other intellectual property laws.
Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal or business purposes related to irrigation and agriculture. This license does not permit:
- Reproduction or distribution of content for commercial purposes
- Modification or creation of derivative works
- Reverse engineering of our systems or software
- Use of our trademarks without written permission
11. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated by reference into these Terms.
Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
12. Limitation of Liability
To the maximum extent permitted by law, IrrigoFarm shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits, data, or business opportunities
- Business interruption or system downtime
- Cost of procurement of substitute products or services
- Crop loss or agricultural damage (except as covered by warranty)
Our total liability for any claim shall not exceed the amount paid for the specific product or service giving rise to the claim.
13. Indemnification
You agree to indemnify and hold harmless IrrigoFarm, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our products or services, violation of these Terms, or infringement of any third-party rights.
14. Force Majeure
We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government regulations.
15. Dispute Resolution
Governing Law
These Terms are governed by the laws of Alaska, United States, without regard to conflict of law principles.
Dispute Resolution Process
- Direct Resolution: Contact our customer service team first
- Mediation: If unresolved, disputes may be submitted to mediation
- Arbitration: Binding arbitration in Wasilla, Alaska
- Small Claims Court: Available for qualifying disputes
Class Action Waiver
To the extent permitted by law, you agree that disputes will be resolved individually and waive any right to participate in class action lawsuits or class-wide arbitration.
16. Termination
We may terminate or suspend your account and access to our services at any time, with or without notice, for conduct that we believe:
- Violates these Terms or applicable laws
- Could harm us, our users, or third parties
- Is fraudulent or involves unauthorized use of payment methods
17. Updates to Terms
We reserve the right to update these Terms at any time. We will notify users of significant changes by:
- Posting updated Terms on our website
- Email notification to registered users
- Notice on our homepage for 30 days
Continued use of our services after changes take effect constitutes acceptance of the updated Terms.
18. Severability
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.
19. Entire Agreement
These Terms, together with our Privacy Policy and any additional terms for specific services, constitute the entire agreement between you and IrrigoFarm regarding the use of our services.
20. Contact Information
For questions about these Terms and Conditions, please contact us:
RusticlyWalls Legal Department
Email: support@rusticlywalls.blog.blog
Phone: (907) 376-7770
Address: 1830 E Parks Hwy, Wasilla, Alaska 99654
Response Time: We will respond to legal inquiries within 5 business days
21. Compliance and Certifications
These Terms and Conditions comply with applicable consumer protection laws, Google Ads policies, Google Business policies, and industry regulations. We are committed to maintaining transparent and fair business practices in accordance with all applicable legal requirements.